OrdenZ
Every feature

Everything your cafe does, in one app.

Customers order at the kiosk or from their table. The kitchen sees it in a second. The counter splits the bill, the drawer balances, and you see the whole day from your phone. Here is every part, in the same colours as the app.

Free to start · 30-day Pro trial · No card needed

OrdenZ self-order kiosk menu
The kiosk menu in Tamil
Everything a cafe needs

From the first tap to the closing report

Six parts, one app. Each part has the same colour here as its tabs in OrdenZ, so you'll find your way around from day one.

Customers order themselves

The Kiosk and Token screen tabs in the app.

Self-order kiosk

Customers order themselves

  • Photo menu in English, தமிழ், हिन्दी, తెలుగు, മലയാളം or ಕನ್ನಡ: choose up to four for your kiosk
  • Add item photos, or set up menu items, options and recipes from Excel
  • Sizes, milk, extra shots, syrups and toppings
  • "Would you like to add?" suggestions raise every bill
  • Dine in or takeaway, with a token number
Choosing size, milk and syrup for a Caffè Latte
Your customers' language

Eight languages on the kiosk

  • English, Tamil, Hindi, Telugu, Malayalam, Kannada, Bahasa Melayu and Chinese
  • Pick up to four for your kiosk; customers tap to switch
  • Type your menu names, or let AI fill them in (Pro)
  • Voice input depends on microphone permission, device language support and provider configuration
The kiosk menu in Hindi
Voice & AI ordering

Just say the order

  • "Two large cappuccinos with oat milk and a brownie"
  • Understands English, Tamil and Tanglish, and with AI also Hindi, Telugu, Malayalam and Kannada
  • The customer checks it and taps Add, so nothing goes wrong
Voice order turned into a cart
Table QR ordering

Guests order from their own phone

  • A QR code on each table opens your menu: no app, no sign-up
  • Your staff accept the order first, then it goes to the kitchen
  • The guest sees their order's progress on their phone
  • Orders join the table's open bill, paid at the counter
Table orders waiting to be accepted at the counterA guest ordering from the table's QR code on a phone

At the counter

The Counter, Cash drawer and TableTurn tabs.

Counter POS & printing

Bills in seconds

  • Fast billing with discounts, cash, UPI and card
  • GST receipts with CGST and SGST in India; SST, service charge and 5-sen cash rounding in Malaysia
  • Compatible Bluetooth and network thermal printers (58 mm and 80 mm); test your printer and cash-drawer setup before launch
GST receipt on the counter screen
UPI payments

Paid, and confirmed by itself

  • A UPI QR for the exact amount on every order (Razorpay or PhonePe)
  • Payment is confirmed automatically; no one checks a phone
  • Wrong or late payments show up for a one-tap refund
  • Cash and card at the counter too
UPI QR code for the exact order amount
Split bills & open tabs

Pay it any way the table likes

  • Split one bill equally, by amount, or by the items each person had
  • Part UPI, part cash: the change is worked out for you
  • Keep a table's bill open and add to it, then pay later
  • Every payment is recorded against the bill, for clean reports
Splitting a bill equally between two guests, part UPI and part cash
Cash drawer

Close the day with a counted drawer

  • Open a shift with the float in the drawer
  • Cash in and cash out, each with a reason
  • Count note by note at closing and see the difference straight away
  • Differences over your limit go to the owner or manager to review
  • A Z report for every shift
The cash drawer: expected cash, payments this shift and a shift waiting for review
Offline billing

Internet down? Keep billing.

  • Bills are saved on the tablet with an offline number
  • They sync automatically when you're back online, never twice
  • Receipts still print
A bill saved while offline
Delivery apps

Know what every delivery app owes you

  • Swiggy and Zomato in India; GrabFood, foodpanda and ShopeeFood in Malaysia
  • Separate app prices and each app's commission
  • Enter the app's order at the counter; it goes to the kitchen like any other
  • Match the payouts from the app's settlement file and see what's still unpaid
  • Orders are typed in; OrdenZ doesn't connect to the apps directly yet
Delivery app sales, commission and payouts waiting to be matched
TableTurn

Every table ready, every team member noticed

  • See every table at a glance: free, reserved, seated or needs cleaning
  • Bookings with no double-booking, the right-size table suggested, and a waiting list
  • Guests leave, and the clean-up job goes to the least busy person automatically
  • A fresh photo of the clean table frees it for the next guests; the owner can send it back
  • Customers give staff a star from the QR code on their bill
  • Leaderboards, star of the month, and how fast your tables turn
TableTurn floor view with free, reserved, seated and cleaning tables

In the kitchen

The Kitchen, Recipes & prep and Bulk & catering tabs.

Kitchen & token screen

Straight to the kitchen

  • Live tickets: New → Preparing → Ready
  • Colour warnings for orders that are waiting too long
  • Token numbers on any TV, in English and Tamil, with a chime
Kitchen display with live order tickets
Bulk & catering

Office lunches, parties, weddings

  • Note who ordered and where from: WhatsApp, Instagram, phone or referral
  • Guests, venue, and pickup, delivery or on-site service
  • Assign the person responsible and the chef
  • Bulk prices, live counters and service charges
  • See exactly what stock to buy; it comes out of your normal stock when cooking starts
  • Advance and balance payments, WhatsApp confirmation, kitchen sheet
Bulk and catering orders with dates, team and payment status

Stock and suppliers

The Stock and Suppliers tabs.

Recipes & stock

Every plate the same, every rupee counted

  • Standard recipes: Butter Chicken, 3 kg chicken, 1 kg onion… 20 portions
  • Cook a batch and the stock updates itself
  • Cost per plate and food-cost %
  • Low-stock alerts; sold-out items hide themselves
Cooking a batch of a standard recipe
Suppliers & invoices

Every supplier bill, matched to your stock

  • Enter the bill when the delivery comes: items, quantities, cost and GST
  • Stock goes up and the cost of every recipe updates by itself
  • Keep a photo of the bill for your GST records
  • See what you owe each supplier, and what's overdue
  • GST paid this month, for your input tax credit
  • Record wastage with a reason, and see what it cost
Suppliers and invoices: owed, bought this month, GST and wastage

Run the business

The Owner and Reports tabs.

Owner dashboard

Your cafe at a glance

  • Sales, average bill, peak hours and top items
  • Kiosk share and upsell revenue
  • Daily summary ready for WhatsApp
  • Manage and lock your tablets remotely
  • On Pro, manage everything from any laptop browser
Owner dashboard with today's sales
Accounts

Ready for your accountant

  • A day book in Excel-ready CSV, one row per bill
  • Tax summary by rate, with supplier bills for input tax
  • Tally XML: import the ledgers once, then one voucher a day
GST summary and the day book and Tally downloads
More than one outlet

All your cafes on one screen

  • Link the cafes you own, each with its own menu, team and stock
  • Today's sales, bills, top item, open bills and low stock for each outlet
  • Totals per currency, so rupees and ringgit are never added together
  • Switch to any outlet in one tap (Pro)
All outlets today, in India and Malaysia
India and Malaysia

Bills the way your country does them

  • Choose your country when you sign up: currency, taxes, bill format and kiosk languages follow it
  • India: prices include GST, with CGST and SGST on every bill, GSTIN and FSSAI, and UPI
  • Malaysia: prices in RM, SST 6% only once you add your SST number, an optional service charge, cash rounded to 5 sen, SSM and SST numbers, and manual recording of DuitNow payments at the counter
  • Malaysian phone numbers for bookings, catering orders and loyalty
  • Each bill remembers its own tax and service charge, so old bills always print the same
The counter in Malaysia: service charge, SST and cash rounding
Malaysia e-invoice

MyInvois files, prepared for you

  • The monthly consolidated e-invoice, with its due date
  • A customer's own e-invoice when they ask for one at the counter
  • Files in LHDN's UBL 2.1 JSON layout
  • Your e-invoice provider or accountant checks, signs and submits them to MyInvois
The consolidated e-invoice for the month and bills with their own e-invoice

Bring customers back

The Menu & settings, Offers and Campaigns tabs.

Marketing

Bring customers back

  • Loyalty points with just a mobile number
  • Promo codes with minimum order, limits and expiry
  • Design an offer banner; WhatsApp campaigns require provider setup, customer consent and approved templates where required
  • Import menu items from a photo or platform screenshot with configured AI; this is not live delivery-platform order intake
  • Referral codes give new cafes 30 extra Pro days; referrers get a free month when the new cafe pays
Designing an offer banner
Team roles

Everyone sees only their job

  • Owner, manager, captain, chef, cashier, store keeper and cleaning staff
  • Each person signs in with their own PIN
  • The chef sees the kitchen, the cashier the counter, the cleaner their clean-up jobs
  • Managers run the day but can't touch your plan, billing or other managers
  • Switch someone off and their tablet stops working within seconds
  • An activity log shows who changed prices, stock, refunds and settings
The chef's view: only the kitchen, recipes, stock and bulk orders
See it working

Order. Prepare. Collect. Learn.

Open the demo as the kiosk and as the chef at the same time, place an order, and watch it travel to the kitchen and the token TV.

Plans by country

Start with the right plan for your cafe

Explore India and Malaysia pricing. New accounts have a 30-day Pro trial, subject to the activation window shown in the app.

Current app list prices

Free

₹0 / month

Per cafe / outlet · software only

  • 1 device
  • Up to 50 orders a day
  • Kiosk, counter, kitchen and token views
  • Team roles
Book a walkthrough

Starter

₹987 / month

Per cafe / outlet · software only

  • Up to 5 devices · unlimited orders
  • Offline counter billing
  • Recipes, batch prep and ingredient stock
  • Supplier invoices and wastage
  • Bulk and catering orders
  • Table bookings and waiting list
  • India UPI gateways need merchant setup.
Book a walkthrough

Pro

₹1,987 / month

Per cafe / outlet · software only

  • Everything in Starter
  • Unlimited devices under the current plan
  • AI ordering, menu import and translation tools
  • Owner management from any browser
  • Clean-up tasks with photo proof
  • Customer staff-star feedback
  • India UPI gateways need merchant setup.

AI features require a configured provider; usage and service costs must be agreed at setup.

Book a walkthrough

INR amounts match the app’s current undiscounted list prices. Existing promotions and checkout availability may differ; confirm your quote before subscribing.

Annual amounts are the total for 12 months, paid yearly. Hardware, migration, training and external payment, AI or messaging service costs are quoted separately. Confirm taxes, support coverage and service availability before purchase.

Questions

Good to know

Starting a new cafe

I haven't opened yet. Can OrdenZ help me get ready?

Yes. Sign up free; the 30-day Pro trial only starts with your first real bill, so set-up time doesn't count. The Get your cafe ready checklist on the Owner screen walks you through the menu, bill details, payments, team, printer and kiosk. Ask us for practice mode and sample customers will order every few minutes so your team can train before opening day.

Which licences do I need to open a cafe?

In India, usually FSSAI registration or a state licence, a shop and establishment registration, a trade licence from your local body, and GST once you cross the threshold. In Malaysia, SSM registration, a premises and signboard licence from your local council, food handler training and typhoid vaccination for staff, and SST once you cross the threshold. Our starter guide explains each one, with links to the official sites.

Do I need to charge GST or SST from day one?

Not always. In India a restaurant generally registers for GST once its turnover passes ₹20 lakh a year (₹10 lakh in some states). In Malaysia, food and beverage businesses register for service tax at RM1.5 million a year. Until then, set the tax to 0% (India) or leave the SST number empty (Malaysia), and OrdenZ prints bills without tax. Check your case with an accountant.

What equipment should I budget for?

At minimum, one Android tablet or a laptop for the counter. Add a second tablet for the kiosk, a Bluetooth or network thermal printer (58 or 80 mm), a cash drawer that opens from the printer, and any TV with a browser for the token screen. Start with the counter and add the rest as you grow.

Using OrdenZ

What do I need to start?

A compatible Android tablet for the kiosk and a browser device for the counter or kitchen. A thermal printer and token display are optional. Test the exact hardware models during your pilot; hardware is quoted separately.

Can I try it before my first customer?

Yes. Try the live demo any time, or ask us to turn on practice mode for your own cafe: a sample customer orders about every 5 minutes for a week, so you can watch the kiosk, kitchen screen, token TV and reports working and train your team. Practice bills are marked and are removed when you tap Start selling for real, so your first real bill is bill 1.

Does it work without internet?

Yes, the counter keeps billing offline. Bills are saved on the tablet and sync automatically when the connection returns. UPI on the kiosk needs internet.

Which payments are supported?

In India, UPI through Razorpay or PhonePe with automatic confirmation, plus cash and card at the counter. In Malaysia, cash (rounded to 5 sen), card and manual recording of DuitNow payments at the counter; automatic DuitNow QR generation and payment confirmation are not currently included. Discuss the payment provider before going live.

Does OrdenZ work in Malaysia?

Yes. Choose Malaysia when you sign up: prices are in RM, the kiosk speaks English, Bahasa Melayu and Chinese (Tamil too if you like), and bills show your SSM number. Add your SST registration number to charge 6% SST, and set a service charge if you have one; SST is then charged on the service charge too. Not SST-registered? Leave SST at 0%. We're starting with a few pilot cafes in Malaysia: ask us to join.

How do the Pro trial and billing work?

New cafes get 30 days of Pro, starting with their first real bill. India owners can use configured subscription checkout; Malaysia plans require a quote. Monthly and yearly totals are shown in the pricing section. You can also apply eligible promo codes or sign up with a referral code.

What is TableTurn?

TableTurn manages your tables and your team. Take bookings and keep a waiting list on Starter and Pro. On Pro, when guests leave a clean-up job goes to a staff member, a photo of the clean table makes it free for the next guests, and customers can give staff a star from the QR code on their bill.

Can I take bulk and catering orders?

Yes, on Starter and Pro. Record the customer, where the order came from, the event, who is responsible and the chef. OrdenZ shows what stock to buy, takes the ingredients from your normal stock when cooking starts, and tracks the advance and balance.

Can I manage my cafe from my laptop?

On Pro, yes: sign in from any web browser to manage the menu, stock, reports and settings. On Free and Starter, owner settings are in the OrdenZ app, and the counter, kitchen and stock screens work in any browser.

Which languages does it support?

The kiosk works in English, Tamil, Hindi, Telugu, Malayalam, Kannada, Bahasa Melayu and Chinese; each cafe picks up to four. You can type your menu names in each language, or on Pro let AI fill them in for you to check. Voice input needs microphone permission and compatible device and service support.

Can I control what each staff member sees?

Yes. Give each person a role: manager, captain, chef, cashier, store keeper or cleaning. They sign in with their own PIN and see only the screens for their job. Managers can run the day but can't change your plan or billing. An activity log shows who changed what.

Can I keep track of supplier bills?

Yes, on Starter and Pro. Enter each supplier's bill with its items and GST, add a photo, and the stock and costs update by themselves. You see what you owe each supplier, what's overdue, the GST you paid this month, and your wastage.

What can I try in the demo?

Everything a cafe does in a day: order on the kiosk, cook it in the kitchen, split a bill at the counter, accept a table QR order, close the cash drawer, see the owner's reports, Tally export and all outlets, and the Malaysian cafe with SST and MyInvois files. Payments are simulated and nothing reaches real customers. See the demo page for a step-by-step tour.

Can I move from another POS?

You can enter menu items manually or use the Excel setup template. AI image import needs configuration and a review of names and prices. Ask us to assess your current export before switching; historical sales and supplier data are not automatically migrated.

Which connections need extra setup?

Indian automatic UPI confirmation needs an approved and configured payment provider. AI and WhatsApp need their own service credentials and may incur usage fees. Malaysian DuitNow recording is manual; OrdenZ prepares MyInvois e-invoice files, but your provider submits them, and delivery-app orders are entered at the counter (OrdenZ doesn't receive them from the apps directly). Confirm local tax requirements with your adviser.

What should I budget beyond the plan?

Allow for compatible hardware, payment-provider fees and any AI or messaging usage. Discuss setup, migration, training and ongoing support before purchasing. Malaysia subscriptions are quote-based; the displayed pilot prices do not enable MYR checkout.

Who owns my data?

You do. We don't show ads or sell data, and you can delete your cafe account at any time. See our privacy policy.

See OrdenZ at your cafe

Try the live demo now, or ask us for a free walk-through on your own menu.

Your first month

Start small. Go live with confidence.

Start with one counter and the kitchen screen. Set up your menu, run a complete order and print a test bill before opening time. Add the kiosk, tables and stock once the basics feel easy.

India

For cafes in India

Ordering in English, Tamil and four more languages, GST bills with CGST and SGST, FSSAI and GSTIN on every bill, stock tracking, and automatic UPI confirmation through Razorpay or PhonePe. Payment-gateway approval and hardware are arranged separately.

Malaysia

For cafes in Malaysia

Prices in RM, SST and service charge, cash rounded to 5 sen, SSM and SST numbers on bills, a kiosk in Bahasa Melayu and Chinese, and MyInvois e-invoice files for your provider. DuitNow payments are recorded at the counter. Confirm your payment and tax set-up with us before going live.

We don't promise more sales. Track order time, cancelled orders, stock differences and returning customers during your first month, and decide with real numbers.